FAQ

Thank you for visiting our shop online. Here we are providing the frequently asked questions as well as the answers to you. We hope it make you clear and informative for your online shopping.

 

How could I place an order?

As your inquiry, we are glad to guide you enjoying the easy shopping on our website. Just follow these steps below: 

1.Pick your favorite merchandise. (Any help, please contact our sale rep online) 

2.Click the “Add to Cart” button on product page, going forward to your shopping cart.

Want to buy multiple quantities of an item in your Shopping Cart? Change the number in the Qty. box.

Want to remove an item from your Shopping Cart? Click the Delete button at the right of any item in your cart.

3.If you want to buy more items, you just need to continue shopping on our site. Or else, go to check out.

4.In this step2, please confirm your shipping address correctly. And continue to checkout.

5.Please select the payment way which your prefer. 

6.Last step, you just need confirm and then turn to payment page to pay the order.

7.Then you have completed your order. We will process your order in two days and ship it out! And it will take about 7-15 business days to your door!

Why is the payment method I want to use not available?

During Anniversary Sale, a large amount of payments are being processed at the same time. Some online payment providers may experience an overload and temporarily take their service offline. We suggest that you use another payment method to place your order or wait and try again later.

I got an error message during the payment process. What should I do?


Powered By gesundimquellental.de © 2019